FAQ

Q: Do you offer free shipping?

A: Yes! We’re proud to offer FREE shipping on all orders.

Q: How can I track my order?

A: Once your order ships, you’ll receive a tracking number via email so you can follow your package every step of the way.

Q: What if my item arrives damaged?

A: We’re here to help! Contact us within 7 days of delivery with a photo of the damage, and we’ll send a replacement or issue a refund.

Q: Do you accept returns or exchanges?

A: Yes! We offer hassle-free returns within 30 days of delivery. Just contact us to get started.

Q: Are your LED products safe?

A: Absolutely. All our LED products are made with high-quality materials and are designed to be energy-efficient and safe for indoor use.

Q: Can I cancel or change my order?

A: You can cancel or update your order within 12 hours of purchase. After that, your order may already be processing for shipment.